Terms & Conditions

A legal disclaimer

Last Updated: March 23, 2026

By booking a service with Kaylee’s Cleaning Service you agree to the following terms:

Due Date: Payment is due in full on the day of service.
Late Fees: If payment is not received by the end of the service day, a $30 late fee will be applied.

Dog Policy: For the safety of our cleaners and your pets, we require that all dogs be crated or kept in a separate, secure room for the duration of the cleaning.
We love animals, but this ensures we can focus on providing a high-quality clean without any interruptions or safety risks.

General Liability: Kaylee’s Cleaning Service is not responsible for the damage or loss of any items within the household, including wear and tear, or items that are improperly secured (e.g., heavy pictures not hung in studs, loose shelving).
Intentional Acts: We are only liable for damages if it is proven that an item was intentionally broken by a member of our staff.
Report Window: Any concerns regarding damage must be reported within 24 hours of the service.

Clients must provide a reliable way for our team to enter the home (key, code, or being present). If we cannot enter the home at the scheduled time, a lockout fee may apply.

For our $50/hour Priority List service, we will complete as many tasks as possible in the booked timeframe. We do not guarantee the completion of the entire list if the time requested is insufficient for the volume of work.